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BUSINESS COMMUNICATION


Communication Is the foundation of success in any business environment. Regardless of the size of the business, communicating in a clear and concise manner to internal and external stakeholders is an essential tool for success. Our course will teach you to communicate effectively in a variety of business environments using a variety of communication tools and techniques.


Aims and Objectives

The aim of the programme is to enable the delegate to:

  • Understand the essential components of great communication

  • Running good business meetings

  • Learn effective cross cultural communication

  • Learn to effectively utilise tools of communication

  • Write effective business documents for internal and external audiences

  • Learn to use negotiation to strategically achieve your goals

  • Deliver persuasive professional presentations, pitches and speeches

This course is ideal for

Any person that is looking to communicate better in a professional business environment.

Course Content

  • Communication choices in business

  • Business writing

  • Managing successful team meetings

  • Creating great business presentations

  • Non verbal communication

  • Cross culture communication

  • Diversity and ethics

  • Public speaking - preparation and execution

  • Reputation building

  • Interviewing Skills​​

Delegates Prerequisites

No prerequisites are needed for this course.

Course Methodology

This course is an instructor led classroom based environment, conducted by a communications expert. The classes will be conducted over 1 day. The course consists of a blend of lectures, application, projects and exercises. All other materials will be provided to the attendees in the classroom environment. At the conclusion of the course, there will be an exam and a certification can be obtained upon attaining the passing grade.


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