Negotiation is an everyday part of the business world, whether it be externally with vendors clients and suppliers or internally between your departments. Most of the time you don't even realise your negotiating when you actually are. Possessing better negotiating skills will mean more favourable outcomes for yourself.
Our Course
To assist you becoming a better negotiator at the conclusion of the course we will encourage you to Construct a personal development plan and then our instructors will give you personalized feedback.
Target Group
Suited for those in leadership positions within a business when dealing with many different individuals and personalities Professionals seeking to further their careers Managers holding senior positions that wish to further their skills
Delegates Prerequisites
There are no prerequisites required to undertake this course.
Aims and Objectives
Understand the strategic, interpersonal and psychological aspects of negotiations
Learn important concepts and practical tips obtained from negotiation research
Understand the entire negotiation process
Understand the difference between negotiating and selling
Course Content
Managing cultural differences
Effective negotiation sequences
Overcoming obstacles and deadlocks
Building Rapport
Negotiation Roles
Buying Signals
Different types of mediation
Negotiation preparation
Power and persuasion
Emotions and confrontations
Cultural issues
Negotiation styles
Course Methodology
This course is an instructor led classroom based environment, always guaranteed to be taught by an expert. The classes will be conducted over 5 days. The course consists of a blend of lectures, application, individualistic and team based exercises. All other materials will be provided to the attendees in the classroom environment. At the conclusion of the course, there will be an exam and a certification can be obtained upon attaining the passing grade.