Shifting HR from an Operational Collaborator to a Strategic Partner

Operational HR Management and strategic HR management are different entities of operation in day-to-day activities. Operational roles involve daily meetings with the needs of the employees, while strategic tasks include the management itself while predicting the outcome and ensuring the company has a qualified workforce that will help it in achieving its set goals. However, both operations are significant in the success of the business.

In operational HR management, the HR staff members are the top administrators. Therefore, they are visible to the employees because they major into day-to-day activities. The roles, therefore, include recruitment as well as management of risks. The operational HR management uses the information to maintain the data in the system. They can also oversee the payroll departments.

Strategic HR operations require HR professionals to take into consideration the entire business growth and implement ways that will generate a direct contribution to long-term objectives. It is, therefore, an integral part of the plan for the business and has a close relationship with employees. The HR members try to estimate the needs of the company and work towards developing employee programs that will help in attaining the needs.


The technology is the primary key in shifting from operational to strategic roles in the organization. The improved advancement and growth in the technology sector have led to the use of different software packages that makes the entire process automotive through the main activities that are conducted by HR. The process, therefore, makes HR productive in improving the future of the company as well as for the employees. How then can HR move from operational to strategic roles in an organization?

Management Performance and Employee Engagement:

The review process of any department of individuals should be determined both on a short-term and long-term basis. Roles, for example, compensation, reviews, and capability of answering employee’s questions should be addressed daily. When these tasks are automated, there will be room for strategic management roles, such as defining knowledge and skills that are significant in the growth of the company. Proper tracking and management of company resources, strategic management design initiatives that create an environment that fosters creativity as well as innovation.