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Communication is vital in every facet of our everyday existence. It is especially more so in a business environment, where there are are vastly different personalities involved. Meetings tend to be the vehicle in which ideas are exchanged and objectives are discussed. Therefore running meetings is not just a matter of getting people together in a room and hoping that magic happens there are tools techniques and methodologies that are involved in executing successful meetings. Target Group This course is for anyone that would like to run more effective meetings. ​ Delegates Prerequisites There are no prerequisites to take this course. ​ Aims and Objectives This course will provide the attendees with a deep understanding on how to effectively plan, conduct and follow through with meetings. It develops leadership qualities and communication abilities. ​ Course Content Understanding facilitator’s role and facilitation styles Using technology in meetings Teleconferencing Video conferencing The importance of time management Group meetings versus one to one meetings How to set the ground rules Minute taking Delegating tasks and actions Best practices in preparing, conducting, and following up on effective problem-solving and high-stakes meetings Tools to analyze the root causes of conflict Meeting techniques and powerful questioning strategies Develop active listening skills Decision-making processes and models Closing the meeting effectively Learning techniques to improve the team’s critical thinking and creativity Empowering team members and maintaining momentum ​ Course Methodology This course is an instructor led classroom based environment, always guaranteed to be taught by a leadership expert. The classes will be conducted over 1 day. The course consists of a blend of lectures, application, individualistic and team based exercises. All other materials will be provided to the attendees in the classroom environment. The conclusion of this course certificate will be provided.

Negotiation is an everyday part of the business world, whether it be externally with vendors clients and suppliers or internally between your departments​. Most of the time you don't even realise your negotiating when you actually are. Possessing better negotiating skills will mean more favourable outcomes for yourself. ​ Our Course To assist you becoming a better negotiator at the conclusion of the course we will encourage you to Construct a personal development plan and then our instructors will give you personalized feedback. ​ Target Group Suited for those in leadership positions within a business when dealing with many different individuals and personalities Professionals seeking to further their careers Managers holding senior positions that wish to further their skills ​ Delegates Prerequisites There are no prerequisites required to undertake this course. ​ Aims and Objectives Understand the strategic, interpersonal and psychological aspects of negotiations Learn important concepts and practical tips obtained from negotiation research Understand the entire negotiation process Understand the difference between negotiating and selling ​ Course Content Managing cultural differences Effective negotiation sequences Overcoming obstacles and deadlocks Building Rapport Negotiation Roles Buying Signals Different types of mediation Negotiation preparation ​Power and persuasion Emotions and confrontations Cultural issues Negotiation styles ​ Course Methodology This course is an instructor led classroom based environment, always guaranteed to be taught by an expert. The classes will be conducted over 5 days. The course consists of a blend of lectures, application, individualistic and team based exercises. All other materials will be provided to the attendees in the classroom environment. At the conclusion of the course, there will be an exam and a certification can be obtained upon attaining the passing grade.

Sales at its most fundamental level is the ability of a business to cover its expenses determines whether it will have a stable operation, provide opportunities for growth and it is normally a good indicator of the health of the organisation. Even if a business has a great business idea, great location, technology and furnishings, without sales, it would have all been for nothing. Therefore this means effective sales leadership is crucial to the health and direction of a company. If the company does not have a clear goal or vision for developing the sales function, it would be extremely difficult for the company to achieve its corporate objectives. Aims and Objectives The aim of the programme is to enable the delegate to: Enhance your sales strategy Improve sales performance manage customer relationships Creating bespoke client value propositions Track your sales performance by using the right metrics Learn how to identify ‘buying signals’ and ‘close’ your sale Position products and services Learn how to provide customers with a complete solution ​ This course is ideal for Senior sales staff Senior management (including CEO's, Directors, VP's ) Those looking` to move into leadership positions Course Content Introduction to sales Personality traits and attitudes Strategic mindsets Strategically aligning sales goals with corporate vision and targets Time management Using the SMART model for goal development Competitive analysis Micro and Macro analysis Profit maximising strategies Tools and techniques Sales presentations - preparation and delivery Client relationship building and pipeline Management Negotiations and closing sales Creating value propositions for enterprise Customers Creating strategic advantage Change management Sales forecasting Motivating the Sales Force ​ Delegates Prerequisites There are no prerequisites to take this course.​ ​ Course Methodology This course is an instructor led classroom based environment, conducted by an expert. The classes will be conducted over 3 days. The course consists of a blend of lectures, application, projects and exercises. All other materials will be provided to the attendees in the classroom environment. At the conclusion of the course a certification can be obtained.

Project management is the science of managing the project and its deliverables with a view to produce finished products or service. ​Project management is vital for a business because it will ensure that the company has the proper tools and techniques to plan, execute and control all its projects. Also having a deep comprehension and mastery of effective project management techniques and tools will help organisations fulfil large-scale projects on time, on budget and with minimal disruption to the rest of the business. We follow the PMP Methodology. Aims and Objectives The aim of the programme is to enable the delegate to: Gain core knowledge and applicable skills in project management Preparing the project plan Working with Work Breakdown Structures (WBS) Using Gantt charts Critical Path Analysis Examine PERT computations Communication skills to help you manage a project Be able to apply project management tools and techniques during the course of a project Understand the 5 process stages of a project Planning, identifying and analysing project risk ​ This course is ideal for Team leaders, managers, and supervisors who are responsible for the success of projects. Any professional looking to gain a thorough understanding of project management. ​ Course Content Introduction to project management Understanding the key project roles Tools and Techniques of Project Management Managing people and delegation Goal setting The project management plan Quality auditing and continuous improvement Change management Budgets Leadership The project life cycle: Initiation, Planning, Execution, Monitoring and Control and Closure ​ Delegates Prerequisites There are no prerequisites to take this course.​ ​ Course Methodology This course is an instructor led classroom based environment, conducted by an project management certified expert. The classes will be conducted over 2 days. The course consists of a blend of lectures, application, projects and exercises. All other materials will be provided to the attendees in the classroom environment. At the conclusion of the course a certification can be obtained.

Error proofing is using a structured approach to eliminate errors and ensuring quality in your work processes. Error proofing is also known by many names such as Poka Yoke, which is a Japanese concept that is widely attributed to Shigeo Shingo. The primary aim of such error proofing processes is to help people and processes work right, the first time. Aims and Objectives The aim of the programme is to enable the delegate to: Gain an understanding of error proofing Identify root causes of error Gain a knowledge the tools and techniques used in error proofing Be able to reduce and eliminate waste Be able to train others on error proofing methodology ​ This course is ideal for Leaders Supervisors Managers Decision makers Business process owners Operational and support staff from both the manufacturing and service sectors ​ Course Content Introduction to error proofing The root causes of error and how to identify them The costs of error - rework, extra work, scrap and wastage, warranty costs, inspection costs Root Cause Analysis Tools for Mistake-Proofing How does error proofing work Create an error proofing culture within a company Positive and negative types of cultures Error proofing function and devices General failure modes Zero Quality Control (ZQC) Components of ZQC How to achieve ZQC Case studies associated with error proofing Delegates Prerequisites Attendees must have a good working knowledge of their own industry sector. ​ Course Methodology This course is an instructor led classroom based environment, conducted by a leadership expert. The classes will be conducted over 2 days. The course consists of a blend of lectures, application, projects and exercises. All other materials will be provided to the attendees in the classroom environment. At the conclusion of the course, there will be an exam and a certification can be obtained upon attaining the passing grade.

Even the best laid and thought out plans can be affected by a plethora of unforeseen circumstances, it is vital for a company, in the modern business environment to have contingency plans to fall back on. Contingency plans need to be constantly reviewed and revised to ensure that they will offer a practical recourse to the company’s situations. Aims and Objectives At the conclusion of this course the delegate will be able to: Identify what exactly a crisis is Understand the various roles within the crisis management team Create a crisis management plan Put the plan into action Understand the various emergency response situations Implementing damage control Understand the shortcomings of crisis management control ​ This course is ideal for Anyone involved in emergency planning and crisis management Crisis Management Teams Executives and Board-of-directors Security Managers ​ Course Content Introduction to crisis management Identifying a crisis - Conducting the Crisis Audit Crisis management basics Stages of a crisis Understanding the crisis management tools Leadership within a crisis situation Crisis team structure and responsibility Crisis Communication with stakeholders and media Crisis procedures and emergency setup Putting the crisis management plan into action Emergency response planning and actioning Weaknesses in crisis management plan Strategic evaluation of security measures Maintaining Plans Technology integration ​ Delegates Prerequisites Have a good understanding of their own subject area. ​ Course Methodology This course is an instructor led classroom based environment, always guaranteed to be taught by a subject matter expert. The classes will be conducted over 2 days. The course consists of a blend of lectures, application, individualistic and team based exercises. All other materials will be provided to the attendees in the classroom environment. At the conclusion of the course, there will be an exam and a certification can be obtained upon attaining the passing grade.

Quote by:- “Knowing what's right doesn't mean much unless you do what's right.” ― Theodore Roosevelt The word 'Bullying' is common terminology used to indicate an ongoing misuse of power and aggressive behavior demonstrated by children and adults. In other words, the imbalance of power. It is an issue which has caught the attention of the world in the recent decade. From every level of education to even the corporate world, its existence cannot be refuted. Types of Bullying There are three ways in which bullying is prevalent. 1. Physical - When someone is harmed physically by bully using acts such as:- ● Punching, kicking, and pushing ● Inappropriate touching ● Extortion ● Excluding from group 2. Verbal - When someone's feelings are hurt through bullying by acts like:- ● Spreading rumors ● Threatening ● Racial comments ● Gossiping ● Name-calling 3. Written or online - When someone is harassed or intimidated by the bully in ways like:- ● Making silent or abusive calls ● Sending inappropriate or threatening messages ● Publishing someone's personal information to embarrass them ● Running campaigns on social networking sites Impact of Bullying Picking up a particular person for targeting leaves a negative impact on the development of their mind. Students and people who are bullied are more likely to:- ● Undergo depression and feeling of loneliness and isolation ● Lack of quality friendship in school and colleges ● Develop low self esteem ● Less acceptance by peers ● Have lower academic results and low performance at work ● Develop a feeling of disconnection from school, college, and job ● Higher risk of suicide Impact on Bullies Children and adults who frequently bully others are more likely to:- ● Get involved in fights and leave education or work ● Produce unresponsive conversation ● Earn disrespect for themselves and their family ● Show violent behavior Impact on schools/institutions If such negative habits are prevalent in school premises or workplaces and a school or the institution holds back from taking any responsible action, there are multiple consequences of such bad habits. Some of them are:- ● A fearful and disrespectful environment develops in school and at workplace ● The feeling of insecurity develops in students and employees especially girls/women ● Students start disliking school and employees start hating working at such places ● Learning difficulties increase for students and growth opportunity for individuals lessen Measures for controlling bullying Leaders Lead Not Just Preach - When someone engages in bullying, it is the duty of parents, guardians, and authorities to give their own examples of good behavior and lead bullied by their own experience. Rule Enforcement - Schools, colleges, institutions, and workplaces where bullying is observed, norms regarding indiscipline must be strictly enforced. Educating the Blank Slate - Great educationist John Locke once said that 'A child is born as a blank slate'. The parents with the help of school authorities and bosses with the help of subordinates should provide training and necessary education to children/ workforce from the beginning by organizing seminars. Counselling - Although society is a little rigid in issues related to mental health, bullies should be provided proper counselling. These counselling sessions are developed in such a way as to provide an emotional outlet to the suppressed feelings of the bullies. This healthy outlet makes them problem solvers, conflict resolvers, compromisers, and cooperative and not problem creators. Start Spreading the News - It is advantageous to aware children of such issues from early stages and set clear standards warning them not to indulge in bullying. By identifying and daring to stop whenever bullying takes place anywhere. Keep an eye - To avoid such irreverent behavior, parents should observe their child's behavior and schools and workplaces must install CCTV cameras for noticing undesirable behavior. Teach the bully a lesson not in a corporal way but with love affection and understanding their psyche. It is always in everyone’s best interest to confront bullying and maintaining a bullying-free environment because anticipation is more profitable than interference or conciliation. This is apparently the right thing to do if you care about your child or the workplace. Schools or workplace should offer teaching to the individuals in need, so they are aware of how to tackle such circumstances when they are faced with it, rather than leaving them on their own. STOP BULLYING FOR GOOD! Written by: Girish Rohra Chawla Follow Us On Social Media Platforms! FB: @millennialhrconsultant Instagram: @millennialhrconsultant LinkedIn: @millennialhrconsultant Twitter: @millennial_hrc

There are many ways to improve a nation’s economy. The finance ministry of any country will have concrete plans towards investment as well as revenue for the future. They have their plans laid with valid evidence in hand too. One aspect that they always help promote is small businesses. The yearly budget plan or any economic reformation shall impact the small businesses the right way. The main reason is, they help boost the economy of the nation. Yes!!! They do. While there are big players in the league, how is it possible by the small businesses to improve the economy of a country. Let us see how!!! Massive Innovation and Growth It is widely accepted that the goods that we use belong to big corporations in the nation. But not all the service-based companies that we come across have started as small businesses. Though the large corporations dominate the market share in many essential items, the small businesses have massive support from the public because of the quality and innovation. The small businesses are the ones who come up with new ideas and executions. The only reason is, they need to stand out from their competitors. This spurs growth and thereby the economy of the country. These small companies can emerge a big one day too. Varied Employment Opportunities This is the prime aspect that needs to be contemplated at this juncture. While the local companies are developing, the best opportunity that they offer is a job. The entire economy revolves around this factor. The job and income being interrelated, the tax from the employee becomes the nation’s revenue. More importantly, the lifestyle of people changes, and the quality of the products also improves. It is a cycle of growth and the local businesses are majorly contributing to this. Business Tax Income This cannot be denied. The law states it clearly that any business with a substantial turnover shall pay the taxes. It includes many, business tax, employment tax, and property tax. Small businesses contribute a little, but many create an ocean of revenue generation to the country. The economies of many countries thrive from local businesses. The major portion of the infrastructural development in many nations is used from the revenue generated as tax from the small businesses. The development of the nation solely depends on financial growth, the small businesses catalyze the process vastly. Business Loans and Profit With the effect of sublime ambition, the people have started to begin their businesses. It requires the capital and the government or the banks to offer loans. This loan is, in turn, revenue for the institutions. The profit that is made from giving loans is more compared to any other source of working capacity. Diversity Nowadays we see a lot of individuals start small businesses and due to this it makes them more diverse in structure, purpose, society and prospective than large corporations. The more diversity there is in the economy the easier it gets to endure challenging circumstances. Turnover Running a small business as easy as it sounds, has its up and downs and some of them eventually fail whether one likes it or not. This gives the community a chance to discover, recoup, and restructure, which is valuable in the long run, pushing all the more new growth and opportunities. There is no “right time” to open a small business so one must take a gamble at it. As they say, small businesses are what keep the marketplace to thrive. It is all a collective effort. The financial experts always claim that small businesses are always necessary for a country’s growth. It is a simple act of small contributions to the country with major services and products being offered to the people. Supporting small business is not only about shopping, it is also about benefiting the economy and helping build the community. The next time you are heading out to buy something or going online to shop or acquiring the services of an organization, remember there are many small businesses that need your backing to survive in these tricky moments. Written by: Girish Rohra Chawla Follow Us On Social Media Platforms! FB: @millennialhrconsultant Instagram: @millennialhrconsultant LinkedIn: @millennialhrconsultant Twitter: @millennial_hrc

Ah well here we go again with the Corporate Politics; don’t we all hate it immensely? This is an obscene act by the staff that creates a cold war. Corporate politics is like cancer, it happens without symptoms first. But the results are devastating. It is an act that establishes unethical work practices. Many people are involved, and many people are affected in this process, so are you one among them? Well if you feel you are one of them then typically such behaviors tend to develop a constant source of apprehension, resentment, and a real threat to job security. Corporate Politics | A Menace It is an official way of backbiting. Talking ill about others, spreading rumors have become common these days. This has gone to such an extent that it may spoil the decorum. In fact, the concept of groupism starts from here too. There are many ways to avoid yourself from being caught in this. If followed effectively, you will be in peace without any distractions. 4 Steps to Glory Avoid being in a Group: The most important step is to be with everyone. Do not get yourself constrained to just one set of people. It is highly advised by the experts to mingle with everyone. This sets an example of being street smart. Moreover, this helps you to know many people in the office. Detach Quickly: This step is an art. There will be many instances at the office where you will be involved in personal gossip. Now, this is an alarm. This is a situation where you must cut yourself from the conversation. It is always better to be a water droplet on a lotus leaf. Say Yes when Needed: There are instances where it may be required of you to accept other people’s work. You must be cautious in accepting it. It is better to accept it spaciously with everyone and only when you have the time and resources to do it. Most importantly think twice before you accept. Say No when Needed: This is also equally required. In fact, this sets a standard in the team. Do not keep accepting and do not keep rejecting often, keep yourself unavailable for others when you are busy. The 4 steps mentioned above shall perfectly brand you among your peers. It is good to develop a professional relationship in the workplace. Few other Quality Tips Other sinister but critical ones may cause you to be in corporate politics. Avoid taking Money: This is sure a No, No. This shall create a wrong image at the office. Do not take money from people if you need it. Keep your financial state intact so that you can avoid such instances. Avoid Using Office Properties for personal work: This causes integrity issues. Please do not use any of the office properties for your personal use. At the same time be watchful of others if they are using your desk items for their use too. Be a diplomat at office parties: This is a trend these days, where the office arranges for office parties. When such instances come, ensure you do not say NO. You attend it and be very diplomatic to everyone. Keep everything to a limit and leave the place if it is getting too late for you to reach home. Stand For your team: Be sure that you are protecting your teammates from attacks by others. You will always have to resolve disputes and ensure that it stops from spreading out externally. Always protect and defend your team! After all, Corporate Politics stems out from being personal with people. It is always better to have a boundary set for yourself. Corporate politics can be hard to manage as they can get out get out of control but if you play a major part in stopping them from spreading then you are playing your part. Corporate politics happen all the time whether it is positive or negative one should learn how to participate in a positive way so that it is not compromising one’s principles and opinions or that of the organization. Written by: Girish Rohra Chawla Follow Us On Social Media Platforms! FB: @millennialhrconsultant Instagram: @millennialhrconsultant LinkedIn: @millennialhrconsultant Twitter: @millennial_hrc

All our lives we have grown up hearing about the social topic "Women Empowerment". We have written essays on women empowerment and took part in debates. All the protests that take place around the globe; have they made a difference? The answer to this question has always been controversial. Even in the most advanced countries, there are issues surrounding women empowerment that have held numerous women back. But what exactly is women empowerment? What is women empowerment? Women Empowerment means raising the status of women by supporting them in different aspects of their life such as political, social, economic, as well as professional. Allowing women to redefine gender roles so that they can make important decisions, which has been restricted for a long time. Even though we have secured various rights after getting independence; due to society’s mindset women have just been a little behind. Different countries have given women the right to vote at their own times and terms. We see women entrepreneurs, women athletes, women scientists, women astronauts and so many more things that a woman can be if given the opportunity. But what are some of the rudimentary things that women should be empowered to do? Allow women to be represented at different levels in different careers. More women involved in legislatures and politics will help the country develop in a better way which will be beneficial for both the genders of society. Promoting women to decision making posts in organizations and giving them access to make those decisions without being mocked by misogynistic remarks for their professional success. Education is one of the most important aspects of everyone’s life. Education gives us enough knowledge so that we can make important decisions and separate right from wrong. Even though diverse countries have made this the basic right to all, societal pressure has held women back from getting a complete education. Wage Gap has been a significant factor in the empowerment of women. Studies have shown that women often get lower wage pay than their male counterparts even with the same qualifications and experiences. The general view that women cannot juggle their professional and personal life has been an excuse for the longest time in such matters. Encouraging men to take equal household responsibilities is an easy answer to this. However, centuries of tradition have made this idea difficult for people. Hence, a lot of celebrities and public figures are standing up and fighting for it. Another critical factor is eliminating all kinds of violence towards women. Experiencing domestic abuse, rape, mental pressure of responsibilities, and being forced into sex trafficking have held women in a constant state of fear throughout their lives. Eliminating violence will not only give women a sense of confidence but also a morale boost to achieve their dreams without the horror of trauma. Reduce Unemployment rates. No country can progress if a lot of women are isolated from its population and no economic progress can be achieved if women are denied opportunities. It has been witnessed that women bring unique ways of intelligence, flair, philosophies, and emotional response to the workplace. With women any country can achieve evolution and sustainability along with reduction in unemployment rates. Fights against the Feminization of Poverty. Gender balance will help significantly in eliminating the feminization of poverty. However, the increased gap between men and women creates increased deprivation as well as scarcity. To eradicate this stereotype, women should be given rights to land and business ownership in the communities without bias. Sustainable development will lie on eliminating discrimination to women by creating more opportunities for both employment and education. Why shouldn’t a woman be a part of a work environment which is traditionally dominated by men? For instance, in the corporate worlds, industries like law, engineering and in the creative field – majority of sports still give recognition to the male players over the female players, which is unfair. Let us transform this world into a better place by empowering the women in our lives. So, women do not struggle for their basic rights. Written by: Girish Rohra Chawla Follow Us On Social Media Platforms! FB: @millennialhrconsultant Instagram: @millennialhrconsultant LinkedIn: @millennialhrconsultant Twitter: @millennial_hrc

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Quote: - “Confidence is when you believe in yourself and your abilities, arrogance is when you think you are better than others and act accordingly.” - Stewart Stafford Many people are afraid to stand up in front of the public, whether it is to give a speech, to give a message of good luck at your best friend's wedding or to be invited to a class. Luckily, you can make speaking in public less worrisome by using these suggestions. It may not be one of your favorite items, but you also do not want to be pushed in front of the listeners. That is why if you adopt such guidelines, you will change your life and will feel the confidence inside you. How to overcome the fear of Public Speaking? Believe in yourself It is necessary to have faith in oneself for any major task. People often say that we will not, it needs to be changed, stop thinking that there will be no work on earth that humans cannot do. So always think positively and tell yourself that I will definitely do it, I will do it, this will instill confidence in you and you will have confidence in yourself to do that work and you will feel a distinct power within you. Prepare your speech yourself It is often seen that people get a speech written by a writer before speaking on the big stage and then use it to speak on the stage which is absolutely wrong because what is written in the speech is not you but his or her thoughts who made it. Give yourself time to prepare your own speech as mastering the art of public speaking does not come from memorizing each word written by others or yourself. Make the audience part of your speech Whenever we speak on a big stage, we just go on speaking, at that time we do not imagine that their audience is listening. If they are listening then how interested they are, so it is important that you create a 2-way interaction with the audience to be a part of his speech. From time to time, you should keep asking them questions or you should humor them by making them laugh with stories from your own life that are witty and legitimate. This keeps the interaction between the audience and the speaker… So, we hope that by adopting these measures, you will be able to speak easily on the big stage and I can guarantee you with practice either by doing this in front of a small group of friends or co-workers and you will succeed. There will be no hesitation or discomfort. Overcome your fear of public speaking and boost your confidence with these few do’s and don’ts as listed below. DO’s A great way to become better is to watch and listen to great public speakers and analyze what makes them successful. You can research for these on various social media platforms and follow them. Do not be ashamed of your mistakes. Demosthenes was an eminent speaker in ancient Athens, despite having no barriers to speaking. A good public speaker can overcome these obstacles. Learn from your mistakes to make yourself better, so if you do not fail you will not succeed. Try to include some people you know in the audience. Even better if these were the same people with whom you practiced public speaking. This will help you feel more comfortable and familiar. When you ask questions to engage your audience, try to have a question that they can answer easily, and then confirm and refine their answer with their thoughts and opinions. Always Practice in front of a mirror, no matter how stupid you believe this looks! DON'TS Try to avoid a lot of hand gestures. This may make you feel nervous. If you want to give a good speech, then you need to prepare in advance. Before public speaking. Dairy products and overly sweet things can cause difficulty in your speaking, as they cause phlegm in your throat. Similarly, things with very much odor (such as garlic or fish) should be avoided. Watch the pace of your speech as you do not want to speak to fast or too slow and lose the interest of your audience. Do not ever look at slides and read out from it. This will only make your audience feel that you are ill-equipped. Remember that every speaker at one point had a fear of public speaking and have gone through many failures, practices, and learning experiences before they turned out to be better at it. Do not be discouraged and keep practicing! Written by: Girish Rohra Chawla Follow Us On Social Media Platforms! FB: @millennialhrconsultant Instagram: @millennialhrconsultant LinkedIn: @millennialhrconsultant Twitter: @millennial_hrc